We would love to hear from you for any reason at all!

Call us if you have any questions or concerns or simply if you want tolet us know that we are doing a good job or if you would like to see some improvements on our site.

Easy Ways to Contact Us – We're here to help You!

By Email

You can contact us by email by filling out the form below and someone from our customer care team contact you within 24hrs or by the next business day. Email Charm Junction Customer Care Team.

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First Name *

Last Name *

Email*

Phone

Order Number

Message

Enter Word Verification in box below *

By Phone

You can also contact us by phone by calling our customer care department at 1-888-369-8332:

8am – 12pm EST Monday to Friday
9am – 9pm EST Saturday and Sunday

Our trained team is happy to take your order over the phone or answer any questions you might have.

By Mail

You can reach us by using the good old snail mail method as well. Our mailing address is the same as our retail store, McBurney Junction.

Charm Junction
c/o McBurney Junction
20528 Fraser Hwy
Langley, BC V3A 4G2
Canada

In Person

If you live in the Langley area or are visiting, pop by the store to say hello!

McBurney Junction Store Hours of Operation:
Mon - Sat 10am to 5:30pm
Sun 11am to 5pm
Holidays Noon to 4pm

Closed New Year's Day, Easter Sunday,
Thanksgiving Sunday, Christmas Day
and Boxing Day.

Additional Inquiries

Press Inquiries: Please direct all media inquiries to pr@charmjunction.com

Frequently Asked Questions: Answers to our most commonly asked questions: FAQ's