CUSTOMER CARE

There are a large number of counterfeit websites selling fake PANDORA products. These websites try to look like an authorized dealer by displaying PANDORA images including 'real' PANDORA product images or by displaying products with the logo in the background. They also feature the PANDORA brand name in the domain name.

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SEE BELOW FOR EXAMPLES OF CURRENT FAKE WEBSITES

• www.pandorabracletscanada.net
• www.pandorajewellery-canada.com
• www.pandorajewelry-canada.com
• www.pandorabracelet-canada.net
• www.pandorabracelets-online.ca
• www.pandora-beads.ca
• www.pandoracharms-canada.ca
• www.pandora-charm.ca
• www.pandora-canada.net
• www.pandorabraceletsonsale.com
• www.pandora-canada.com
• www.pandorabracelets-sales.com
• www.pandoracharmssale.com
• www.pandora-ca.net
• www.pandoracanadacharms.com
• www.pandoraonline.org

 

This can make it very confusing when trying to buy online. Please make sure whatever site you shop on that it has a physical Canadian address if you are shopping in Canada or an US address if you are shopping in the United States.

These websites also offer seemingly fantastic savings. Unfortunately, we have been made aware that very often the customer does not receive their items.

Genuine retailers are listed on the PANDORA website. Charm Junction is the online website of McBurney Junction located in Langley, BC. Click here.

Be careful when purchasing online – if it seems too good to be true, it usually is!

Safe shopping!
Charm Junction

Protect your investment by learning how to identify authentic Pandora jewelry and by avoiding online retailers that offer worthless imitation jewelry at discount prices.

TIPS ON HOW TO SPOT A FAKE:

• All authorized Pandora dealers are listed in the store locator area of the official Pandora site, www.pandora.net. If the bricks and mortar store the website is associated with is not listed there, they are not selling authentic Pandora! Look for McBurney Junction or search for stores in the Vancouver area and you will find us!
• The Pandora prices are lower than normal or they are on sale. Pandora never allows retailers to discount Pandora Jewelry. If it's cheap - it's a fake!
• The charms just look bad. Pandora takes great pride in their designs and real Pandora charms are handcrafted with great attention to detail. Many knock-offs are getting better but many just look bad, so look closely!
• If you can't find real mailing address or phone number – it's a probably a fake!
• The site has no trust seals like BBB online (Better Business Bureau), Bizrate, Truste, or others. It takes a lot of jumping through hoops to get any of these guys to certify you. Click on a BBB online link and it will send you to their site so you can check out the website's standing.
• If you can't find any of these suspicious charms on www.pandora.net – they're fakes!

CharmJunction.ca is an authorized PANDORA reseller offering the entire PANDORA collection online and is a member of the Better Business Bureau. CharmJunction.ca is a division of McBurney Junction Furniture Ltd. which is located in Langley, British Columbia, Canada.

McBurney Junction has been selling PANDORA Jewelry since it first arrived in Canada and is a PANDORA Shop-in-Shop dealer. The Shop-in-Shop designation is given to PANDORA dealers who have shown a level of excellence in customer service and have dedicated a significant part of their floor space to showcasing the entire PANDORA collection.