At Charm Juntion we are committed to your complete satisfaction. It is our goal to provide you with an enjoyable PANDORA shopping experience and to offer you the best service in the industry.

Returns

Do you need to return your purchase? Find instructions right here.

Checking the Status of Your Order

Do you need to know the status of your order? Click here to contact us and we will look into it and get back to you within 24hrs or on the next business day. Make sure you note your full name and invoice number in the email you send us.

Safe Shopping

Are you nervous about making a purchase online? Find out more about why shopping at charmjunction.ca is safe.

Shipping and Delivery

For information about shipping options and costs click here.

FAQ's (Frequently Asked Questions)

Do you have any further questions? Please check out our FAQ section.

Glossary

Are you wandering what gemstones or stones are featured on a certain charm? Refer to our Glossary for a list of PANDORA's stone abbreviations and the gems they stand for.

Contact Us

If you still can't find the information you need, please email us and we will do our best to get back to you with the next 24 hours. Or phone our customer service department at 1-888-369-8332. We are always happy to help!