CharmJunction.ca is an authorized PANDORA reseller offering the entire PANDORA collection online and is a member of the Better Business Bureau. CharmJunction.ca originated as a division of McBurney Junction Furniture Ltd which was located in Langley, BC.
In June 2015 McBurney Junction closed its doors, and Charm Junction now operates as a stand alone entity. The Canadian PANDORA head office can be reached at 1-866-626-1211 to verify Charm Junctions good standing with PANDORA.
PANDORA bracelets are available in 7 different sizes and choosing the correct size is easy.
For example, if your wrist measures 6 inches, your correct PANDORA bracelet size is 7.5. Your bracelet may feel loose at the beginning but it will start to feel tighter as charms are added to your bracelet. Please do not choose a bracelet that is too tight. We cannot exchange bracelets that have previously been worn.
If you are buying the bracelet as a gift for someone, follow this guide:
When you place your order with us, you can rest easy knowing your information is very secure. All transactions are placed through Secure Socket Layer ("SSL") encryption and all precautions that the industry has available are taken to ensure that your personal information is protected.
All orders placed before 11AM EST on a business day will be shipped out that same day.
All other orders will be shipped out the next business day. Remember that business days do not include weekends or holidays.
Orders Shipping To Canada:
Orders Shipping To the US:
Remember all shipping times are approximate and not guaranteed! Allow extra time during busy holiday seasons and if you are shipping to a remote area.
All orders placed on Charm Junction can be tracked. You will receive a tracking number by email once we enter your order in the Canada Post or FedEx system. This will usually happen the next business day after you placed your order.
If you prefer, we can track down your shipment. Simply email us noting your invoice number and we will update you on its whereabouts.
Yes, we ship to post office boxes in both Canada and the US. Choose Canada Post or Canada Post Express shipping option if you are shipping to a P.O. Box. Please note that FedEx does not deliver to P.O. boxes.
US Customer Terms and Conditions
By ordering from CharmJunction.ca, you hereby authorize a licensed US customs broker chosen by CharmJunction.ca to act as your agent and transact business with The United States Internal Revenue Service to clear your merchandise, account for duties and taxes, return your merchandise to CharmJunction.ca and prepare and submit refund claims on your behalf for any merchandise you return.
You understand that the IRS will send any refund of duties and taxes that were paid on the returned merchandise directly to the customs broker and you will receive your refund directly from CharmJunction.ca. Thus, you authorize the customs broker to endorse any refund cheque issued by the IRS in your name, so that CharmJunction.ca can be reimbursed.
We accept Visa, MasterCard, Debit Visa and PayPal. Sorry, but we do not accept cheques or money orders.
Your PANDORA Jewelry is of the highest quality and if properly cared for, will give you many years of enjoyment. Read our Care and Cleaning section for all the details.
At Charm Junction, we offer a 30-day hassle-free return policy .
If you are not 100% happy with your purchase for any reason, you can return it for a full refund, less the original shipping cost. Even if your order shipped with free shipping, you will still be refunded less the shipping cost of $7.
Items must be unworn and in original condition. There are no other special catches or exceptions. Returns can be arranged within 30 days of purchase date and we must receive the return within 30 days of issuing the authorization number to you.
Because your order ships in either a Bubble mailer envelope (standard mail) or an express envelop (Express shipping) we cannot wrap and box you packages in the traditional manner before shipping them to you.
You can order a Pan Bag which is actually a small little bag-shaped box for your charms if you want to repackage them after you receive your order. We will ship these flat and you can assemble them after you get them. This is a good option if you are personally presenting your PANDORA gifts to your loved ones yourself.
If you are shipping your order to a different address as a gift, we do not recommend ordering a Pan Bag. We will automatically ship your order out in a Gift Carrier. You do not need to order this Gift Carrier but you do need to give us detailed instructions as to how you want your items packaged together and how many carriers you need.
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