SHIPPING INFO

Charm Junction is now offering Free Shipping on all domestic orders over $150! No codes. No Hassle!

If your order is shipping within Canada and is $150 or more before taxes, you qualify for Free Shipping.

Your order will ship out via Canada Post and will be trackable. If you would rather have your order ship out express, simply select one of the express shipping options and you will be charged in full for that shipping charge.

All orders placed before 11 am EST on a business day will be shipped out that same day. All other orders will be shipped out the next business day.

Please note that business days do not include weekends or holidays.

All delivery times are approximate only and not guaranteed times.  Allow extra time for delivery to remote areas and for delivery during the busy holiday season.

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Orders Shipping to Canada:

You have several options when choosing a shipping method. If you are shipping your order to a post office box, a general delivery address or a rural route, you must choose a Canada Post option. FedEx will not ship to these kinds of addresses.

• Canada Post Mail cost $9 per order.

  These orders can be tracked. Depending on which part of the country you live in, delivery can take up to 10 business days, including the time it takes for us to process your order.

• FedEx Express cost is $19 per order.

  Orders shipping this method should arrive within 4 business days, including the time it takes for us to process your order. Not available for delivery to a post office box, a general delivery address or a rural route.

• Canada Post Express cost is $19 per order.

  These orders can be tracked and insured for their full value up to a maximum of $500. Orders shipping this method should arrive within 5 to 7 business days, including the time it takes for us to process your order.

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Orders Shipping to US:

• FedEx Express cost is $19 per order.

  Orders shipping this method should arrive within 4 business days, including the time it takes for us to process your order. Sorry but this method is not available for delivery to a post office box.

• Canada Post Mail cost is $19 per order.

  These orders can be tracked. Allow up to 14 business days for delivery to most major cities. This includes the time it takes for us to process your order. Choose this method if shipping to a post office box address.

• Canada Post Express cost is $29 per order.

  Your order should arrive within 6 business days, including the time it takes for us to process your order. Choose this method if you are shipping to a post office box address and you need to get it there quicker than standard mail.

Import duties and brokerage fees are extra and are the responsibility of the buyer.

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Tracking Your Shipment

All orders placed on Charm Junction can now be tracked. Orders that ship via Canada Post Mail will ship Expedited Parcel so even these orders are trackable. You will receive a tracking number by email once we enter your order in the Canada Post or FedEx system. This will usually happen the next business day after you placed your order. 

If you prefer, we can track down your shipment. Simply email us noting your invoice number and we will update you on its whereabouts.

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Order Cancellations

If for any reason you would like to cancel or change your order with CharmJunction.ca, please call us at 1-888-369-8332 as soon as possible. We will do everything we can to accommodate your request. Please keep in mind that our system is set up to fill orders and get them out as quickly as possible. As a result, we cannot cancel or change an order once it has entered the shipping process.

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Incorrect Shipping Addresses

All orders are to be doubled checked and confirmed before submitting them. Please make sure that you have given us your correct shipping information. If you accidentally give us an incorrect shipping address, you will be charged a $10 re-directing fee to get your order to the correct address.